Overview of Customer Groups
The Groups feature in RaceFacer POS allows for efficient management of guest groups during activities and events. With functionalities ranging from group creation and assignment to integration with sessions and reservations, the Groups feature streamlines guest organization and enhances operational efficiency. This guide provides an end-to-end walkthrough of configuring and utilizing the Groups feature.
Customer groups functionality comes included with your license at no extra cost.
Marking Orders as Group Orders
Marking an order as a group order allows you to group all guests within a single transaction and assign them to a new or existing group. These groups become available in the session manager so you can manage sessions by groups, streamlining session management.
Go to POS > POS and create a new order.
Enable the Group Order? option within the order details.
A group will automatically be created using the first guest's name in the order.
Customize the group by:
Editing the group name.
Selecting a group color from the color picker.
