Overview of Customer Groups
The Groups feature in RaceFacer POS allows for efficient management of guest groups during activities and events. With functionalities ranging from group creation and assignment to integration with sessions and reservations, the Groups feature streamlines guest organization and enhances operational efficiency. This guide provides an end-to-end walkthrough of configuring and utilizing the Groups feature.
Customer groups functionality comes included with your license at no extra cost.
Viewing and Managing Groups in the Session Manager
Easily view and manage guest groups in the Session Manager, including selecting all guests in a group for activities. This reduces the time required to add groups to races/sessions, and manage them within sessions.
Go to Sessions > Session Management.
If guests in the waiting list belong to a group, a Select Group option will appear.
Use the Select Group menu to:
View all groups for the current day.
Select all guests within a specific group.
Groups assigned to active sessions can be managed using the same options.
