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Pagers

How to set up and use pagers to call drivers and control gate access when a session is ready.

What are pagers?

Pagers are the physical buzzer devices you hand to a customer so you can call them when their session is about to start. Instead of finding people by name across a busy venue, you simply "call" their pager and they head to the track.

In the system, the Pagers settings page lets you do two things:

  • Manage your pagers — keep a list of every physical pager and the unique access code printed on it.

  • Print scannable codes — generate a QR code or barcode label for each pager that customers can scan at a gate.

Each pager is just a pair of two values:

  • Pager number — the human-friendly number written on the physical device (for example #1, #2, #3…).

  • Code (QR / barcode) — a unique code encoded into the printable QR/barcode. This is what a gate scanner reads to grant access.

Why use pagers?

  • Call drivers easily — once pagers are enabled, a pager field appears across the system (session management, bookings, kart allocation), so you can assign a pager to a customer and call them when their session is ready.

  • Control gate access — when a pager is linked to a gate, customers can only open it after staff call their session, and only until that session starts. This keeps the track area clear and secure.

Step 1 — Open the Pagers page

Go to Administration → Settings → Pagers.

Step 2 — Enable pagers

Turn on the Enable pagers toggle at the top of the page.

This switch makes the pager field available across the whole system — in session management, the group session box, booking popups and kart allocation. The management tools on this page stay hidden until pagers are enabled.

Step 3 — Create your pagers

In the Create pagers access codes mappings panel:

  1. In Number of pagers, enter how many you want to create (between 1 and 100 at a time).

  2. Click Create pagers.

The system creates that many pagers and saves them immediately. Each new pager gets:

  • the next pager number in sequence (numbering continues from the highest existing number), and

  • a random, unique 4-digit code.

You'll see the confirmation "Pagers created and saved."

Tip: If you have, say, 20 physical pagers, set Number of pagers to 20 once. You can always add more later — the numbering continues automatically. A venue can hold up to 1000 pagers in total.

Step 4 — (Optional) Edit pager numbers or codes

The table lists every pager. Both the Pager number and the Code (QR / barcode) are editable directly in the table:

  1. Click into the cell you want to change and type the new value.

  2. Click Save changes (you'll see "Changes saved.").

Rules to keep in mind:

  • Every pager number must be unique.

  • Every code must be unique.

  • Codes are normally 4 digits — match the value to whatever is physically labelled on the pager.

In most cases the auto-generated values are fine and you can skip this step.

Step 5 — Print the codes and attach them to the pagers

Each physical pager needs the matching scannable code stuck to it.

  1. Choose a Code type: QR code (default) or Barcode.

  2. Set the Code size (Choose the size based on the size of your pagers and the code size that you need.).

  3. Click Save and print.

A printable sheet is generated with one labelled cell per pager — each cell shows the code image, the pager number, and the numeric code beneath it. Print the sheet, cut out the labels, and attach each label to the pager with the matching number.

Step 6 — Delete pagers you no longer need

  • Delete one pager: click the trash icon on its row and confirm "Delete this pager?"

  • Delete several at once: tick the checkboxes for the rows you want to remove, click Delete selected, and confirm "Delete the selected pagers?"

How pagers are used day to day

Once your pagers are set up and labelled, the everyday workflow is:

  1. Hand a pager to the customer and assign that pager number to their order or booking. The pager field appears in your session management and booking screens (because pagers are enabled).

  2. Call the drivers when their session is ready, using the existing Call drivers action in session management. This signals that the customer may now head to the track. This button will automatically call the pagers if they are integrated with the system. If not, they will only grant the gate access.

  3. The customer scans their pager's QR/barcode at the gate. If the gate is set up for pager access, it opens for that customer's session — but only after they've been called and only until the session actually starts.

This means a customer can't wander onto the track early: the gate only responds to a pager once staff have called that session, and it stops working once the session begins.

Note: Linking a gate or door to pager access is configured separately in your door / access-control hardware settings, not on this page. The Pagers page is where you create, label and manage the pagers and their codes. If you need a gate connected to pager scanning, contact support or your installer to set up the door.

Quick reference

  • Where: Administration → Settings → Pagers

  • Turn it on: Enable pagers toggle

  • Create: enter a number (1–100) → Create pagers

  • Edit: change values in the table → Save changes

  • Print: pick QR/barcode and size → Save and print

  • Limits: up to 100 per batch, 1000 pagers total; numbers and codes must be unique

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