Overview of the Loyalty Points Program
Our Loyalty Points Program is designed to help Tracks and Family Entertainment Centers (FECs) reward guests for their purchases, enhancing customer loyalty and encouraging repeat visits. Guests can accumulate points through eligible purchases, which they can then redeem for future transactions. This article provides an overview of the Loyalty Points Program and detailed instructions on configuring, using, and managing the loyalty points.
To use this feature, your venue must be have the loyalty program enabled. Learn more
Awarding Loyalty Points on Purchases
You can configure loyalty points for each product so that guests earn points with every eligible purchase.
Set Up Loyalty Points for Products
Go to Administration > Products.
When creating or editing a product, you’ll see a section titled Loyalty Program if the loyalty program is enabled.
Configure the following fields:
Loyalty points: Set the number of points awarded to guests when they purchase this product.
Price in loyalty points: Define how many points are required for guests to purchase this product using points.
Awarding Points at POS
When a guest completes a purchase, loyalty points are automatically awarded based on the product’s loyalty point settings.
